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People Support Team Lead

1 week ago

Dublin, Dublin City, Ireland Fenergo Full time
About Us

Fenergo is a high-performing, highly collaborative team that works cross-functionally to accommodate client needs. We value collaboration, outcomes, respect, and excellence in all our endeavors.

Job Description

The HR Operations Specialist will be responsible for leading the People Operations Team, ensuring high-quality HR service delivery and efficient resolution of employee inquiries.

Responsibilities:
  • Serve as a point of escalation for complex employee inquiries, resolving issues with empathy, discretion, and efficiency.
  • Promote a culture of high-quality service by developing processes that create a positive and supportive experience for employees.
Requirements
  • Strong communication and interpersonal skills to collaborate across departments and build trust with employees.
  • Analytical mindset with experience in reporting and using data to drive strategic improvements.