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Customer Service Representative
2 weeks ago
About the Role:
We are looking for a dedicated and enthusiastic individual to join our team as a customer-facing representative. As a key member of our retail team, you will play a vital role in providing an exceptional shopping experience for our customers.
Key Responsibilities:
- Proactively engage with customers, addressing their queries and resolving issues in a timely and professional manner.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information about our products and services.
- Work collaboratively with colleagues to achieve sales targets and promote our brand values.
- Contribute to maintaining a clean, safe, and organized store environment.
- Participate in ongoing training and development to enhance your skills and knowledge.
Requirements:
- Able to work flexibly, including weekends and evenings.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Ability to work as part of a team and adapt to changing situations.
- Basic numeracy and literacy skills.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a dynamic and supportive team.
- A fun and fast-paced working environment.
- The satisfaction of knowing you make a difference in people's lives.
About Us:
We are a leading retailer committed to providing excellent customer service and building strong relationships with our communities. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move.
