Technical Cloud Support Specialist

1 week ago


Galway, Galway, Ireland SAP SE Full time

Join our team of cloud product support specialists and contribute to delivering exceptional experiences for our customers. As a Cloud Product Support Associate at SAP SE, you will be part of a dynamic and collaborative environment that values innovation, inclusivity, and employee growth.

Responsibilities:

  • Digging into complex technical issues and developing creative solutions to resolve them
  • Collaborating with cross-functional teams to drive process improvements and best practices
  • Engaging with customers to understand their needs and providing tailored support to meet those needs
  • Developing and maintaining knowledge base articles and sharing insights with the team
  • Staying up-to-date with the latest technologies and trends in cloud computing

What You'll Need:

  • Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent experience)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Why Choose SAP SE?

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Our employees are empowered to make a difference and shape the future of business technology.



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