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Strategic Business Improvement Director
3 weeks ago
The Process Excellence Leader drives a culture of continuous improvement across the organisation. This role involves supporting management to lead strategic initiatives that enhance operational efficiency, quality, and performance of the organisation.
Key Responsibilities:- Collaborate with Management to develop key process improvement projects aligned with strategic goals.
- Analyse and identify process improvement opportunities through staff and stakeholder engagement.
- Create Standard Operating Procedures (SOPs), Working Instructions (WIs), and process flows for all processes in line with standards and industry requirements.
- Ensure measurement and analysis of data are incorporated into all improvement projects. Utilise change management tools to maintain business improvements.
- Lead and manage continuous improvement programs using Lean Six Sigma methodologies.
- Facilitate cross-functional projects and workshops to map current processes and design future-state solutions.
- Manage day-to-day communications to ensure effective teamwork and project delivery.
- Work with external stakeholders to deliver business projects.
- Develop standardised templates to document processes and procedures.
- Coordinate and support development of operational policies, protocols, and guidelines.
- Track KPIs and performance dashboards to measure improvement impact.
- Support quality function and contribute to organisations quality improvement programme.
- Develop and maintain health and safety management systems.
- Deliver SOP and WI training programmes and maintain records.
- Maintain documentation of improvement activities and present findings to leadership.
- Promote a culture of innovation, accountability, and operational excellence.
