
Duty Manager Role
8 hours ago
Job Title: Hospitality Manager
The Athlone Springs Hotel, a leading hospitality establishment, is seeking an experienced Duty Manager to oversee the operation of the hotel while ensuring consistently high standards of service, product, and customer care are delivered at all times.
Key Responsibilities:
- Anticipate guest needs to enhance guest satisfaction.
- Assist with the management of daily operations, ensuring exceptional guest service from each department.
- Promptly resolve customer complaints.
- Make sound decisions in fast-paced environments.
- Cover Reception and food & beverage departments where needed.
Requirements:
- Minimum 2 years or more management experience in a hotel environment.
- Strong operational background, particularly in F&B operations.
- Standards-driven and detail-oriented.
- Ability to lead, multitask, and make sound decisions.
- Excellent communication and interpersonal skills.
Benefits:
- Training and development opportunities.
- Employee Recognition Awards.
- Free car parking.
- Career enhancement/progression opportunities.
- Group Employee Discount Scheme.
- Complimentary use of The Leisure Club.
- Complimentary Coffee Bike to work scheme.
- Healthcare scheme.
- Employee Assistance Program.
- Relocation assistance.
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