Customer Service Representative

5 days ago


Galway, Galway, Ireland Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing an exceptional shopping experience for our customers, ensuring they leave our stores satisfied and eager to return.

Key Responsibilities
  • Delivering Outstanding Customer Service: Provide proactive and personalized support to customers, responding to their queries and resolving any issues promptly.
  • Maintaining Store Standards: Ensure the store is well-maintained, clean, and organized, adhering to Tesco's high standards.
  • Working Collaboratively: Build strong relationships with colleagues, supporting each other to achieve sales targets and provide excellent customer service.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, enabling effective interaction with customers and colleagues.
  • Proactive and Flexible: Demonstrate flexibility and adaptability, being willing to work varied shifts, including weekends and bank holidays.
  • Positive Attitude: Maintain a positive attitude, being committed to delivering exceptional customer service and contributing to a positive store environment.
What We Offer

Tesco offers a range of benefits, including competitive salary, bonus scheme, life assurance, pension scheme, and save-as-you-earn scheme. Our colleagues also enjoy 24/7 access to our employee assistance programme and virtual GP services.



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