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Store Manager
2 weeks ago
This role involves providing day-to-day front-line management to ensure high standards are met in the successful running of a store. The supervisor will be responsible for overseeing and ensuring the smooth running of cashier operators, handling customer queries, requests, and complaints according to store procedures, and opening and closing the store.
Main Duties:
- Oversee and ensure the smooth running of the cashier operators
- Handle customer queries, requests, and complaints according to store procedures
- Open and close the store
- Ensure staff dress and appearance is according to company policy
- Have an in-depth knowledge of appropriate legislations to perform job competently
- Ensure proper liaison between staff and management
- Provide the highest standard of customer care to all customers
- Assist in the induction, training, and development of staff in the store
- Ensure company rules, policies, and procedures are adhered to
- Ensure adequate timekeeping and attendance of staff members
- Attend any training or development programs as directed by management
- Live the brand values and engage others to do the same
- Place orders
Employee Benefits:
60% Staff Discount
Peer Awards Scheme
Employee Referral Scheme
Free On-site staff parking
Excellent Career Progression Opportunities
Bike to Work Scheme
Requirements:
The ideal candidate must have 2+ years' experience in a similar Supervisor position. They should possess strong general leadership and people skills, excellent communication skills, and a high drive and positive attitude. The candidate should also be solution-focused, customer-oriented, and able to work confidently with great attention to detail.