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Global Account Strategist for Hyperscale Growth
3 weeks ago
About the Opportunity
Hitachi Energy is seeking a highly skilled Global Account Manager to join our team. As a key member of our account management group, you will be responsible for driving strategic growth and fostering strong relationships with global customers.
You will lead an account team that spans across the globe, including direct reports and an account sponsor, all while reporting to the Industry Network Lead.
The ideal candidate will have a proven track record in medium to long-term planning and face-to-face selling across multiple lines of business. They will be able to develop and implement medium to long-range sales plans and strategies to protect, grow, and diversify customer relationships.
Your Mission
Foster and maintain strong relationships with your assigned global customer and drive long-term strategic growth. You will understand your customer's unique needs, challenges, business objectives, and strategy, guiding them towards the most effective solutions.
Establish Hitachi Energy as a cooperative performance partner, consistently delivering exceptional service and value, exceeding expectations, and continuously improving and innovating to contribute to the success of both your customer and our organization.
Key Responsibilities
- Conduct annual account planning workshops and periodic reviews with customers.
- Develop comprehensive account plans that align with customer goals, including innovation opportunities and strategic solutions.
- Lead the implementation of these plans to ensure customer satisfaction and loyalty.
- Achieve budget-oriented KPIs and drive growth through strategic wins.
- Implement digital and service strategies to double up on performance.
- Develop and manage relationships at all levels within Hitachi Energy and the customer organization.
- Act as the focal point for problem resolution and ensure consistent customer experience.
About You
We are looking for a skilled professional with a strong background in account management and relationship building. The ideal candidate will have excellent communication skills, be able to develop imaginative sales strategies, and navigate negotiations with finesse for win-win outcomes.
