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Care Services Coordinator
3 weeks ago
At Platinum Homecare, we are seeking an experienced Client Care Coordinator to join our team in Blanchardstown. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of care services to our clients.
We require an individual with strong organizational skills and the ability to work independently, who can effectively manage schedules, address operational issues, and provide exceptional customer service.
- Schedule Management:
You will be responsible for coordinating care assistants' schedules on a daily basis, ensuring that all clients have a permanent care team assigned to them, and addressing any scheduling queries.
In addition, you will provide emergency cover until 10am the next working day, ensure clients are informed of time changes, and guarantee that all schedules are assigned two weeks in advance.
- Operational Support:
You will also be required to liaise with the Care Manager on start dates for new carers, complete reports on the shared drive by 12pm on the last working day, and ensure that all shifts are covered two weeks in advance.
This is a dynamic and challenging role that requires a high level of organization, attention to detail, and excellent communication skills.
About the Role:We offer a competitive salary based on experience, career development opportunities, training, and continued personal development (CPD). You will also be part of a supportive work environment with social events.
Requirements:- 1 year office administration experience
- One Touch experience is an advantage
- Healthcare experience is an advantage
- Strong organisational skills
- Ability to work independently
We encourage applications from individuals who are passionate about delivering exceptional care and support services.
