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Funds and Banking Client Support Expert

1 week ago

Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time

About Us

Interactive Brokers Group, Inc. is a global financial services company that provides electronic brokerage services to clients around the world.

We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

Our affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories.

The Role

The Client Services Representative will be responsible for resolving routine and complex client service issues in a thorough and expeditious manner.

This includes supporting cash deposit and withdrawal activity, position transfers, and account administrative functions.

The ideal candidate will have a strong understanding of financial instruments, including stocks, securities options, futures, options on futures, foreign exchange and fixed-income.

Requirements

  • Fluent in English and a fluent Spanish Speaker.
  • Banking/commercial apprenticeship or university degree in finance, economics or a related field.
  • Experience in a financial services position (e.g., brokerage, banking, trading, exchange or clearinghouse) is preferred but not required.
  • In-depth understanding of financial instruments.
  • Strong verbal and written communication skills.
  • Ability to understand and interpret SWIFT messages.
  • Experience with international security clearing and settlement is preferred but not required.