Service Engineer for Domestic Appliances

4 days ago


Dublin, Dublin City, Ireland Concept It Full time

Job Overview: We are seeking a skilled service engineer to join our team, specializing in the repair and maintenance of domestic appliances. As a representative of Concept It, you will provide excellent customer service and ensure that all work is completed to a high standard.

About the Role: The ideal candidate will be experienced in diagnosing and repairing electrical and gas appliances, with a strong understanding of health and safety regulations. You will be responsible for ensuring that all paperwork is up to date and correct, inspecting job sheets to identify key parts needed, and collecting parts for day's calls.

Key Responsibilities:

  • Inspect job sheets closely to identify key parts that may be needed to complete calls
  • Collect parts that are to be fitted for day's calls
  • Ensure that van stock is always up to date
  • Plan your route in the most efficient way taking notes of times printed on job sheets
  • Be polite and courteous to all customers
  • Clean up any mess caused from the work carried out at the customer's property
  • Aim to complete as many calls as possible on the first visit
  • Wear company uniform provided at all times

Required Attributes:

  • Thorough and up to date knowledge and qualifications
  • Ability to use technology effectively
  • Good communication and customer service skills
  • Minimum 3 years previous experience working as a Field Service Technician
  • Good diagnostics skills with evidence of fault finding and repair of domestic appliances
  • Ideally 2nd line refrigeration (R600) would also act as an advantage to your application but training can be provided

Benefits:

  • Up to £38,000
  • Van and fuel card - personal use
  • Uniform and PPE
  • Mobile phone and tablet
  • Contributory Pension with NEST
  • 20 Days holiday + Bank Holidays
  • Potential overtime at 1.5
  • Support and motivation
  • Team bonding activities
  • Bonus scheme
  • Vitality Health insurance


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