Client Service Technical Lead
5 days ago
We're seeking a highly motivated Client Service Technical Lead to join our team at GTreasury. As a member of our Client Support team, you'll play a key role in shaping our customer experience and ensuring high levels of customer satisfaction.
About the RoleThe Technical Client Support Manager will be responsible for leading a team of support analysts, optimizing processes, and managing tickets. This role requires strong technical knowledge and excellent communication skills, with the ability to work effectively in a fast-paced environment.
Responsibilities:
- Day-to-day support of analysts, including ticket assignment and priority management.
- Manage incoming client tickets by assigning/reassigning cases and controlling SLAs.
- Develop and apply product knowledge to provide clear resolutions to client inquiries.
- Lead weekly team meetings and contribute to Troubleshooting Guides.
Requirements:
- 3+ years of experience in Financial Technology/Services or similar industry.
- 3+ years of leadership experience, preferably in a client-facing role.
- Good understanding of financial theory, treasury, banking, or accounting.
What We Offer:
- A high-impact role at a growing SaaS company that values personal growth and accountability.
- An empowered front-line position on the Client Support team, driving accurate financial result visibility.
- Great benefits and the ability to work remotely.
-
Technical Bid Manager
4 weeks ago
Dublin, Dublin City, Ireland Sonas Technical Full timeTechnical Bid Manager Contact Cian Conry Salary: €75,000 - €95,000 Location: IrelandLeinsterDublin Sector: Construction & Civils Contact: Cian Conry Mobile: +353851354902 We're assisting a leading and innovative construction company in Dublin in their search for an experienced Technical Bid Manager . They company in question are an...
-
Client Support Technical Team Lead
5 days ago
Dublin, Dublin City, Ireland GTreasury Full timeClient Support Technical Team Lead (Dublin, Hybrid)GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments, and...
-
Technical Services Lead
4 days ago
Dublin, Dublin City, Ireland Codec Azure Full timeTechnical Services LeadDepartment: AzureEmployment Type: Full TimeLocation: DublinDescriptionWe are now seeking a Technical Services Lead to join our growing Azure team.Based within our Cloud Infrastructure team, you will be working with Codec customers on the implementation, governance, and continuous improvement of Azure solutions across a variety of...
-
Client Services Lead
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are looking for an experienced Client Services Lead to join our team at TN Ireland. The ideal candidate will have a strong understanding of the importance of delivering high-quality service to clients, including effectively managing their needs and expectations.The Job DescriptionManaging a portfolio of clients in technology, pharmaceuticals, healthcare,...
-
Technical Service Lead
3 days ago
Dublin, Dublin City, Ireland Xtremepush Full timeXtremepush OverviewWe're an equal opportunity employer committed to diversity and inclusion, celebrating differences and promoting a culture that values everyone's unique perspective.Job Requirements:This role is ideal for a technically skilled leader with a passion for customer support and team management. As the Technical Product Support Manager, you'll be...
-
Client Accountant Manager
6 days ago
Dublin, Dublin City, Ireland Randstad Client Solutions Ireland Full timeKey Responsibilities & Duties: * Oversee a substantial portfolio of SME clients, acting as the main point of contact and coordination for the delivery of accounting and tax compliance services, which includes: Preparation of financial statements (non-audit) Corporate tax compliance Company secretarial compliance Payroll management VAT services * Supervise...
-
Client Service Lead
5 days ago
Dublin, Dublin City, Ireland Core Full timeAbout the JobWe're looking for an experienced Digital Account Director to join our team at Core. As a Digital Account Director, you'll be responsible for leading our digital account management activities, driving business growth through innovative solutions, and delivering exceptional results for our clients.You'll work closely with the Client Director to...
-
Technical Client Support Manager
5 days ago
Dublin, Dublin City, Ireland GTreasury Full timeG Treasuries' Client Service Technical Lead will play a key role in shaping our customer experience as we continue to scale. The ideal candidate will have excellent listening, presentation, and consultative skills, with proven organizational, leadership, and interpersonal abilities.About the RoleThe Technical Client Support Manager will act as front-line...
-
Building Services Lead
3 days ago
Dublin, Dublin City, Ireland Technical Global Solutions Full timeWhat We OfferWe offer a supportive work environment that values team events and promotes a healthy work-life balance. As an Electrical Engineer with Technical Global Solutions, you can expect:Career Development: Access to ongoing professional development and training, with mentorship from Senior Engineers.Flexible Working: Start and finish times designed to...
-
Client Technical Specialist
3 days ago
Dublin, Dublin City, Ireland Avature Full timeWe're IBM, a leading provider of business automation solutionsthat empower organizations to make data-driven decisions.Our cutting-edgeproducts leverage Artificial Intelligence (AI) and Machine Learning (ML)to automate complex processes, improve efficiency, and drive innovation.Your role and responsibilitiesWe're seeking an experienced Technical Engineer to...
-
Accounting Services Manager
3 days ago
Dublin, Dublin City, Ireland Randstad Client Solutions Ireland Full timeAccounting Services Manager Job Summary:We are seeking an experienced Accounting Services Manager to join our team at Randstad Client Solutions Ireland. As a key member of our accounting services team, you will play a crucial role in delivering high-quality services to our clients.The successful candidate will have a strong background in accounting,...
-
Technical Services Lead
3 days ago
Dublin, Dublin City, Ireland Keller Associates, Inc. Full timeWe are on the lookout for individuals who thrive in the collaborative spirit of engineering, where their efforts are appreciated, and excellence is recognized. Join our dynamic team where you can play a crucial role in creating a meaningful and long-lasting influence on the communities we serve.Apply now for our Grant Writer/Technical Writer opportunity...
-
Technical Services Lead
18 hours ago
Dublin, Dublin City, Ireland Keller Associates, Inc. Full timeWe are on the lookout for individuals who thrive in the collaborative spirit of engineering, where their efforts are appreciated, and excellence is recognized.Join our dynamic team where you can play a crucial role in creating a meaningful and long-lasting influence on the communities we serve.Apply now for our Grant Writer/Technical Writer opportunity based...
-
Lead Technical Help/Service Desk
3 days ago
Dublin, Dublin City, Ireland Solas It Recruitment Full timeLead – Technical Help/Service Desk My client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management.They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...
-
Client Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland Avature Full timeWe're IBM, a leading provider of business automation solutionsthat empower organizations to make data-driven decisions. Our cutting-edgeproducts leverage Artificial Intelligence (AI) and Machine Learning (ML)to automate complex processes, improve efficiency, and drive innovation.Your role and responsibilitiesWe're seeking an experienced Technical Engineer to...
-
Technical Lead
7 days ago
Dublin, Dublin City, Ireland Nearform Full timeThis is a remote permanent position for those based in Ireland. If you're an experienced technical team leader, love using and creating open-source software, and would enjoy working on a variety of interesting projects surrounded by inspiring Nearformers on the cutting edge of new technologies, then keep readingWe're looking for someone with extensive...
-
Lead Process Engineer
4 weeks ago
Dublin, Dublin City, Ireland Sonas Technical Full timeLead Process Engineer (Hybrid) Contact Gavin Murphy Salary: €70-80 per hour Location: IrelandLeinsterDublin Sector: Pharma & Life Sciences Contact: Gavin Murphy Mobile: +353851869697 We're recruiting a process engineer for our client, a leading project management and consultancy firm that operate in multiple sectors including...
-
Technical Services Lead
1 week ago
Dublin, Dublin City, Ireland SFG & NCC Full timeALONE support older people to age at home. We provide direct, frontline services to people aged 60 and over, through support coordination, support and befriending, housing with support, and the application of assistive technology. We have a network of staff and more than 3,000 volunteers across the country. We have been awarded Quality Marks from Volunteer...
-
Technical Services Lead
1 week ago
Dublin, Dublin City, Ireland SFG & NCC Full timeALONE support older people to age at home. We provide direct, frontline services to people aged 60 and over, through support coordination, support and befriending, housing with support, and the application of assistive technology. We have a network of staff and more than 3,000 volunteers across the country. We have been awarded Quality Marks from Volunteer...
-
Lead Technical Help/Service Desk
3 weeks ago
Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full timeLead – Technical Help/Service DeskMy client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management. They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...