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AWS Technical Solutions Engineer

2 weeks ago


Dublin, Dublin City, Ireland Amazon Full time

About the Job

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This is an exciting opportunity to join Amazon's global team as a Cloud Support Engineer. The ideal candidate will have a strong understanding of networking protocols, web-based services, and system administration skills.

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Responsibilities

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In this role, you will:

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  • Solve customer cases through various contact channels.
  • Apply advanced troubleshooting techniques to provide unique solutions.
  • Participate in new hiring, write tools/scripts to help the team, or work with leadership on process improvement initiatives.
  • Learn and use groundbreaking technologies.
  • Partner with AWS teams to help reproduce and resolve customer issues.