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Customer Service Representative

1 week ago

The Municipal District of Fermoy, Ireland TN Ireland Full time

Role Overview

We are seeking a motivated and enthusiastic Customer Service Representative to join our team at TN Ireland. As a key member of our retail sales floor, you will be responsible for delivering exceptional customer service, maintaining store appearance, and supporting the overall success of our business.

Key Responsibilities

  • Interacting with customers in a friendly and helpful manner
  • Maintaining stock loss controls and ensuring accurate inventory management
  • Ensuring store and external cleanliness and hygiene standards are met
  • Following freshness and rotation principles for food products
  • Managing waste disposal and adhering to environmental regulations
  • Participating in stock count processes and supporting continuous improvement initiatives

Requirements

  • A positive attitude and excellent communication skills
  • The ability to work independently and as part of a team
  • A willingness to learn and adapt to new situations
  • Previous experience in a customer-facing role is preferred but not essential

Benefits

  • A competitive hourly rate rising to €16.90 after 3 years
  • Unsocial hours worked (12am to 7am) paid accordingly
  • 20 days holiday per annum pro rata
  • Company pension scheme available after 1 year
  • Opportunities for career development and training
  • Circle K and Private Health Insurance discounts
  • Bike to Work Scheme and mobile discount
  • Maternity & Paternity Leave top-up and Employee Assistance Programme

Lidl is an equal opportunities employer and values diversity and inclusion in the workplace.