Grocery Store Supervisor
1 week ago
The Lidon Group is seeking a highly motivated and experienced convenience store team leader to lead our Maxol Shop Department within the M3 Service Station, Mulhuddart.
">Main Responsibilities:
- Lead the day-to-day operation of the shop, driving sales growth and improving customer satisfaction.
- Develop and implement effective merchandising and presentation strategies to drive sales.
- Foster a positive working relationship with staff, promoting teamwork and good morale.
- Maintain exceptional customer service standards, responding to customer needs promptly and professionally.
- Ensure adherence to company policies and procedures, communicating operating standards clearly to all staff members.
- Oversee merchandising and presentation of the store, ensuring it meets the highest standards at all times.
- Monitor and control department overheads, ensuring budgets are met.
- Manage staff rotas effectively, balancing operational requirements with labor costs.
- Regularly monitor staff attendance, timekeeping, productivity, and presentation, taking corrective action as necessary.
- Conduct regular staff appraisals and participate in recruitment for the Maxol Shop Department.
- Maintain up-to-date records of Health and Safety compliance and other relevant matters.
Ideal Candidate:
- Able to work in a fast-paced and dynamic retail environment.
- Strong leadership skills, with excellent sales and grocery management background.
- Minimum 3 years' experience in senior management in a grocery retail environment.
- A proven track record of managing, motivating, and developing diverse teams.
- Demonstrated drive to achieve real results.
- Ability to motivate self and colleagues, inspiring the highest standards.
- Excellent verbal and written communication skills, with strong command of the English language.
- Superior customer service skills.
- Hardworking and dedicated individual.
Benefits:
- Competitive salary and bonus package
- Employee reward scheme
- On-site parking
- Excellent career progression opportunities
- Employee referral scheme
- Staff discounts
- Continuous training and development
- Staff canteen
- Bike to work scheme
- Dynamic fast-paced work environment
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