Software Support Engineer
3 days ago
Job Description
\We are seeking a highly skilled IT Support Specialist to join our team. As the first in-house IT Support Specialist, you will be responsible for building and shaping the future of our IT infrastructure.
\You will provide day-to-day IT support across all locations, manage new staff onboarding, track and resolve technical issues, liaise with external vendors, and ensure security processes are in place.
\About the Role
\This is a unique opportunity to join a dynamic and fast-paced national organisation with a strong focus on innovation and technology. You will work closely with our team to deliver excellent results and exceed expectations.
\Key Requirements
\- Experience in a previous similar role doing IT Support\
- Strong troubleshooting and problem-solving skills\
- Solid knowledge of Microsoft environments\
- Ability to stay calm under pressure and respond quickly to issues or outages
Our Benefits
\This is a full-time 3-year role with a review 6 months before the end to determine the long-term IT needs of the organisation. You will have the opportunity to own and shape IT in an ambitious organisation with no legacy systems to untangle and no internal politics to navigate.
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