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Pricing and Packaging Design Lead

2 weeks ago


Dublin, Dublin City, Ireland TN Ireland Full time
About the Team

We're part of the Growth Org at Intercom, where we're passionate about driving business growth through user-centered design. Our team is responsible for developing and implementing pricing strategies that meet business objectives.

As a Pricing and Packaging Design Lead, you'll play a critical role in shaping our design philosophy and influencing the broader organization. Your expertise in digital product design, service design, and system thinking will enable you to craft innovative solutions that delight customers and drive business success.

  • Your Key Responsibilities:
  • Lead the development of user-centered pricing strategies that align with business goals.
  • Collaborate with product managers, engineers, and researchers to refine design solutions.
  • Work closely with go-to-market teams to ensure alignment on pricing and packaging strategies.
  • Develop and maintain design systems and guidelines for pricing and packaging.
  • Analyze customer feedback and data to inform design decisions and improve user experience.