Garden Ambassador

2 weeks ago


Waterford, Waterford, Ireland beBeeCustomerService Full time €20,000 - €25,000
Volunteer Opportunities at Mount Congreve Gardens

We are seeking dedicated and enthusiastic individuals to join our team as volunteers. As a volunteer, you will have the opportunity to work in a beautiful period setting, contributing to the enjoyment of visitors and gaining valuable experience.

  • Key Responsibilities:
    • Provide a warm welcome to all visitors and create a positive first impression of the gardens.
    • Demonstrate expert knowledge of the attractions, facilities, and exhibitions and convey information regarding other visitor attractions locally.
    • Support the Front of House team to achieve and maintain standards to the highest possible level.
    • Assist with keeping all front-of-house areas clean and well-presented.
    • Assist visitors in a friendly, courteous, and professional manner upon arrival.
    • Seek to engage, interact, and communicate with visitors throughout their visit, actively promoting ways to add value to their experience.
    • Attend regular briefings as set out by the Front of House Supervisor.
    • Provide operational assistance for key events.

Requirements:

  • A passion for working with people.
  • Experience in a customer service environment is desirable.
  • Experience using a till and cash-handling.
  • Strong communication skills.
  • Experience or interest in horticulture and/or local history would be beneficial but not essential.
  • Reliable and trustworthy.

Benefits:

The enjoyment of working in a beautiful period setting, contributing to visitors' enjoyment, complimentary family membership to the gardens, and complimentary lunch.

How to Get Here:

By car.