Retail Operations Manager Lead
1 week ago
We are seeking a seasoned Retail Operations Manager to join our team at Teamworx Ltd. As a key member of the Retail Management team, you will be responsible for driving the delivery of retail objectives.
Key Responsibilities:- Operational Excellence:
- Oversee and optimize day-to-day retail operations to ensure efficiency, productivity, and a seamless customer experience across multiple sites.
- Develop and implement standardized operational procedures to enhance consistency and performance.
- Collaborate with the management team to develop and execute retail strategies that drive sales growth, customer satisfaction, and profitability.
- Monitor market trends and competitor activities to identify opportunities and challenges, adapting strategies accordingly.
- Multi-Site Management:
- Demonstrate proficiency in managing operations across multiple retail locations, ensuring a cohesive and uniform brand experience.
- Develop and implement initiatives to improve cross-site communication, coordination, and synergy.
- Performance Analysis and Reporting:
- Utilize key performance indicators (KPIs) to assess the effectiveness of retail operations and implement data-driven improvements.
- Generate regular reports for senior management, highlighting achievements, areas for improvement, and recommended actions.
- Team Leadership and Development:
- Lead, motivate, and develop a high-performing retail team, fostering a positive and collaborative work environment.
- Provide coaching and mentorship to enhance the skills and capabilities of team members.
- Collaboration with Head Office:
- Work closely with the head office to ensure alignment with overall company goals and objectives.
- Provide input and support for the development of company-wide policies, procedures, and initiatives.
- Identify potential risks to retail operations and implement mitigation strategies.
- Ensure compliance with industry regulations and company policies.
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