Site Operations Director
3 days ago
About the Role
The Site Operations Lead will play a critical role in driving and delivering the operational elements of the Novartis Corporate Center in Dublin. This individual will be responsible for ensuring appropriate governance and operations rigor to run a high-performing organization of ~800 associates.
This role is a critical support to the NOCC Head, ensuring the operational effectiveness of the Novartis Corporate Center. The Site Operations Lead will comprise delivery responsibility for three essential NOCC pillars: site governance and operations, program delivery of global and local initiatives, and enable site engagement.
Key Accountabilities:
- Develop the NOCC Dublin annual site strategy & objectives, in line with the broader global NOCC strategy & objectives as set by the Global Head of NOCCs.
- Complete the end-to-end project management of key site initiatives, aligned to the site strategy & objectives, as required.
- Sit on the NOCC Dublin Site Leadership Team (LT) and contribute to LT decision-making processes on day-to-day operations and strategic initiatives.
- Collaborate and coordinate with leads of the Site Domains and Functions to ensure smooth day-to-day operational running of the site and to ensure execution of strategic site initiatives.
- Support NOCC Head in setting and evolving the site value proposition and ensuring it is communicated to all site employees.
- Drive transparency in performance, decision making, and audit trail by developing and pushing optimal sets of tracking measures, metrics, scorecards, minutes, and follow-up evidence.
- Provide leadership and technical expertise for relevant productivity and OpEx programs across the NOCC Dublin.
- Draft and keep up to date a site stakeholder management plan to identify key stakeholders (internal and external) who contribute to the site's success.
- Prepare for and host internal and external visitors to the site.
- Collaborate with the NOCC LT and global cross-NOCC Learning Team to create and implement an annual site learning plan.
- Support the NOCC Dublin Site Administration & Engagement Lead in partnering and collaborating with our Employee Resource Group network.
- Report on NOCC Dublin KPIs and key activities to central global NOCC governance teams.
- Liaise and collaborate with other Site Operation Leads in other NOCCs as required.
- Engage with academic institutions, government departments and bodies, and the broader pharma and tech ecosystem to strengthen strategic partnerships and drive the success of the NOCC Dublin site.
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