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Global Media Support Specialist

1 week ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time
About the Role

We are seeking a skilled and motivated individual to fill the role of Regional Account Coordinator at Cpl Healthcare. As a key member of our Global Media Sales team, you will play a crucial part in supporting the delivery of our sales strategy and driving business growth.

Your primary responsibility will be to assist the Sales Account Team with various tasks, including Excel creation and analysis, PBi dashboard creation, and account admin. You will also be responsible for building and providing client-facing reporting requests and working closely with Ops teams for creative flighting and changes.

In addition to your technical skills, we are looking for someone who is a critical thinker, a problem solver, and a collaborative teammate. You should be able to communicate effectively, both verbally and in writing, and be flexible in your approach to adapting to changing business needs and processes.

Key Responsibilities:
  • Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimisations and customer account analysis, PBi dashboard creation, and account admin.
  • Build and provide the Account team with all client-facing reporting requests.
  • Work with Ops teams for creative flighting and changes.
  • Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot, and resolve issues.
  • Effectively follow processes and guidelines.
  • Review account health and provide optimisation recommendations.
  • Coordinate with team members to manage daily team workload and schedules.
  • Help foster innovation in tools and processes to make the team more effective and efficient.
  • Stay up to date with new product releases and reporting functionality.


Required Qualifications:
  • Readiness and capability to learn the digital marketing ecosystem.
  • Critical thinker who is organised and can make decisions based on clear priorities.
  • Problem solver and multitasker who can partner well with other teams.
  • Collaborative teammate who can build successful team relationships with partners.
  • Excellent written and verbal communication skills.
  • Flexible and able to quickly adapt to changing business needs and processes.
  • Self-motivated and willing to contribute ideas.
  • Fluency in English + German.