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Artificial Intelligence Solutions Strategist
3 weeks ago
At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond. We need your help to rapidly advance and innovate.
Key Responsibilities:
- Perform product performance baselining, articulating OKR's and establishing product goals in relation to current performance.
- Advocate for customer needs in defining innovative digital solutions and product vision that drive business value.
- Conduct research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development.
- Drive prioritization of product features for future releases of one or multiple delivery teams based on commercial, user and strategic priorities. Maintain supporting documentation (e.g. feature lists, user stories, roadmaps).
- Provide insights and driving quant & qual analyzing on emerging trends in technology, products, markets and competitors to inform the product direction, priorities & roadmap.
- Act as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions.
- Effectively balance multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
- Collaborate with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
- Lead the development of business cases, operating plans, and proposals for new initiatives.
- Communicate & monitor progress including regular KPI reporting.
Requirements:
- Experience launching data-driven digital products (or feature releases) & articulating product vision and alignment with strategic goals.
- Track record conducting field / user research to validate user goals, frictions and behaviors. Experience using this data to inform feature prioritization in line with user needs, commercial and strategic priorities that drive value.
- Good understanding of LEAN and design thinking methodologies.
- Experience analyzing market and industry trends and conducting competitor analysis to inform product direction. Experience with appropriate analytics tools and methods required for analysis.
- You have supported or led sprint planning, developed epics & user stories and managed product backlog.
- You are collaborative and have experience working with cross-functional product teams. You have experience with agile /scrum development methodologies.
- Ability to excel in a fast-paced, service-oriented environment through excellent time management skills.
- You are self-motivated with a strong capacity for independent initiative and creative problem-solving.
- You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives.
Benefits:
- A comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining Insurance:
At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Culture of Inclusion:
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion.