Customer Success Advocate

11 hours ago

Dublin, Dublin City, Ireland beBeeAI Full time €45,000 - €75,000
Job Title

Join a dynamic team as an AI Specialist to help customers achieve business outcomes using AI solutions.

This role is responsible for proactively managing customer health, collaborating with colleagues, and cultivating customer relationships.

Key Responsibilities
  • Cultivate strong relationships with CXO-level executives, senior customer experience leaders, and administrators running Zendesk solutions.
  • Drive adoption of AI-powered solutions, ensure continued engagement after launch, and advocate for customers across the ecosystem.
  • Deliver a world-class customer experience through proactive engagement, communication, and resource provision.
Required Skills and Qualifications
  • Minimum 3+ years of related experience in Customer Success / Experience
  • Previous experience in customer success roles in enterprise technology / SaaS
  • Strong interpersonal skills, ability to influence at multiple levels, and proven ability to multi-task
Benefits

A hybrid work environment offering flexibility and connection. Enjoy a fulfilling and inclusive experience with opportunities for growth and development.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Software Development

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