Content Specialist

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Cpl Healthcare is seeking a Content Specialist to join their international team in Dublin. As a Content Specialist, you will play a vital role in enforcing clients' Terms of Use by monitoring reports of abuse on the site.

The ideal candidate will have fluent Dutch language skills (minimum B2 level) and an advanced level of English (minimum B2). You will be responsible for investigating and resolving reported issues, using market-specific knowledge to find scalable solutions to improve user support.

Key Responsibilities:

  • Investigate and resolve reported issues via ticketing system
  • Enforce clients' Terms of Use by monitoring reports of abuse
  • Use market-specific knowledge to improve user support

Required Skills and Qualifications:

  • Fluent Dutch language skills (minimum B2 level)
  • Advanced level of English (minimum B2)
  • Ability to work as part of a team and provide excellent communication skills

Benefits:

  • Relocation support available
  • Opportunity to work with online content and contribute to a dynamic team

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