High-Speed Installation Specialist

2 weeks ago


Castlebar Municipal District, Ireland beBeeInstallation Full time

Job Opportunity: Installations Technician

Description

We are seeking a skilled Installations Technician to join our team. As an experienced professional, you will be responsible for delivering top-notch full fibre broadband installation and repair services to customers.

Your key responsibilities will include:

  • Organising your daily and weekly work schedule to ensure timely and efficient installations and repairs, aligning with client expectations and business goals.
  • Working outdoors in physically demanding conditions to complete multiple installations per day.
  • Maintaining high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
  • Expertly performing full broadband installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
  • Conducting site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
  • Participating in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
  • Consistently meeting safety standards, proactively identifying and addressing potential risks in the field.
  • Resolving client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
Requirements

To succeed in this role, you will need:

  • A strong ability to excel in a physically demanding environment that requires regular pole/ladder climbing, working underground, and manual handling of heavy weight in potentially adverse weather conditions.
  • A full clean driving license (manual).
  • Strong customer-facing skills and the ability to interpret customer requirements regardless of their technical knowledge.
  • A telecoms background is preferred, but we will train technicians who are brand new to the industry with the right attitude, personality, and transferrable skillset.
  • A good base understanding of the importance of Health & Safety in engineering.
Benefits

We offer a range of benefits to support your career development and well-being:

  • Company pension scheme.
  • Yearly bonuses.
  • Bonus annual leave scheme.
  • Death in service benefit.
  • Promotional opportunities.
About Working With Us

We are committed to staying ahead of the curve in our industry. We welcome your input on new ideas and innovations and encourage self-motivation and a willingness to learn.

Normal working hours are 40 hours per week, Monday to Friday, including Saturdays.



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