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Retail Sales and Customer Service Job Description
This is a rewarding role that requires a customer-focused individual to deliver an exceptional shopping experience for our customers. As a Retail Sales and Customer Service professional, you will be responsible for driving sales targets, maintaining high visual and merchandising standards, and addressing customer queries in a professional manner.
Responsibilities
- Provide excellent customer service and greet customers warmly.
- Drive sales targets by utilizing in-store devices and offering the full product range.
- Maintain high visual and merchandising standards by organizing displays according to brand guidelines.
- Support overall store operations and adhere to safety guidelines.
- Process sales transactions accurately and up-sell/cross-sell products.
- Maintain stock levels and ensure shelves are well-organized.
- Address customer queries in a professional manner.
Skills and Qualifications
- A positive attitude towards a fast-paced retail environment.
- An ability to develop yourself and learn new skills.
- Confident interpersonal and communication skills that thrive in social situations.
- Flexibility to work various shifts, including weekends and holidays.
