Experience Customer Ambassador
2 weeks ago
Customer Experience Host
">Job Description">- ">
- Facilitate meet and greets, ensuring a warm and welcoming experience for all customers and visitors.">
- Manage incoming telephone calls efficiently, providing prompt and professional service.">Required Skills and Qualifications">
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- Excellent communication and interpersonal skills, with an ability to build strong relationships with colleagues and customers.">
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Key Responsibilities:
">- Facilitate meet and greets, ensuring a warm and welcoming experience for all customers and visitors.
- Manage incoming telephone calls efficiently, providing prompt and professional service.
- Contribute fully to the team, fostering a positive environment and encouraging rapport building with customers.
- Provide operational support, overseeing the smooth running of the Reception Department and reporting any issues or concerns to Senior Managers.
- Support the Management team with administrative tasks and ensure the Reception area and Coffee Lounge are maintained to high standards.
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