Hotel Operations Manager
1 week ago
Embark on a journey to become a champion for your team
You will be the backbone of our hotel's operations, working closely with the Head Housekeeper to inspire and motivate colleagues.
About the Role:- Create room lists for the team to ensure seamless service delivery.
- Maintain departmental productivity aligned with set targets.
- Inspire the team to exceed guests' expectations, driving overall satisfaction and loyalty.
- Closely collaborate with the Head Housekeeper to maintain exceptional standards.
- Train new team members to equip them with necessary skills and knowledge.
- Work in tandem with other departments to foster a harmonious work environment.
- Inspect rooms and manage stock levels to guarantee quality services.
- Competitive benefits package including meal allowances and special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: earn vouchers to spend on high street shops.
- Ongoing job-related training programs to enhance professional growth.
Becoming a successful Housekeeping Supervisor requires dedication, strong leadership skills, and a passion for delivering exceptional customer experiences. As part of our dynamic team, you will have access to top-notch practical training and clear progression opportunities within the hospitality industry.
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