Store Operations Manager

3 days ago

Galway, Galway, Ireland beBeeRetail Part time €40,000 - €55,000
Job Description

We are seeking a dedicated Shop Floor Manager to lead our team in providing excellent customer service and driving business results. The successful candidate will have previous retail experience, preferably in a similar role, and be passionate about delivering results in a fast-paced environment.

This is a part-time position that requires the ability to work across three shifts in the week. The manager will report directly to the Deputy Manager and be responsible for ensuring that we serve our customers, communities, and planet better every day.

Responsibilities
  • Create an inspiring and welcoming environment for colleagues and customers
  • Be responsible for the store when the Store Manager/Deputy Manager are not present
  • Ensure that the team is fully trained and validated in their role
  • Develop an environment of two-way communication and inspire a culture of trust
  • Coaching and managing colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet customer needs
  • Review reports and systems to drive improvements for customers and colleagues
  • Drive a culture of zero food waste, manage date codes, and ensure no suitable edible food goes to waste
  • Recruit the best colleagues for the team, selecting those passionate about customers
  • Understand cleaning specifications for the store and ensure delivery through the team by leading by example
  • Manage stock control activities, warehouse layout, and processes to ensure all colleagues can complete routines right first time
  • Root cause any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price at all times
  • Manage front-end operation to prevent customer queues
Requirements
  • Previous retail experience preferred in a similar role
  • Passion for delivering results in a fast-paced environment
  • Ability to work across three shifts in the week
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
Benefits

We offer a competitive salary, bonus scheme, virtual GP service, employee assistance programme, colleague clubcard discount, life assurance, pension scheme, save as you earn scheme, paid family leave, bike to work, long service awards, and commuter scheme.

About Us

We are a leading retailer committed to serving our customers, communities, and planet better every day. Our vision is to become every customer's favourite way to shop, whether at home or on the move. We operate in the Irish retail market since 1997 and employ over 13,000 people nationwide. We partner with over 500 Irish suppliers and are proud to have an inclusive culture where everyone feels able to be themselves.

We welcome chats about flexible working and are committed to celebrating diversity. We provide a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.

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