Production Support and Application Engineering Lead
4 days ago
We are seeking an experienced Production Support and Application Engineering Lead to join our team at Dyne It Services. In this role, you will be responsible for managing the production environment, designing, developing, and standardizing monitoring and alerting mechanisms, and automating existing manual processes to improve efficiency and reliability.
Key Responsibilities:
- Plan, manage, and oversee all aspects of the production environment, including application performance monitoring and optimization.
- Respond to incidents, analyze root causes, and implement improvements to reduce incident frequency over time.
- Design, develop, and standardize monitoring and alerting mechanisms for supported applications, and automate existing manual processes to improve efficiency and reliability.
Required Skills and Qualifications:
- Strong experience in Production Support, Application Support, and DevOps, with hands-on experience with monitoring tools, logging frameworks, and incident management.
- Proficiency in CI/CD pipeline management, automation, and deployment strategies, with a strong understanding of cloud platforms (AWS, Azure, or GCP).
- Excellent problem-solving and troubleshooting abilities, with a strong focus on quality and reliability.
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