Healthcare Technical Support Professional
3 days ago
As a Healthcare Technical Support Professional at Healthcare 21, you will be responsible for supporting a wide range of scientific instrumentation located within hospitals, pharmaceutical companies, and industrial environments. This includes OEM training, working on Becton Dickinson Microbiology and Epredia Histology and Cytology instrumentation, and providing technical support, repair, installation, and commissioning of leading brands in scientific instrumentation.
Key Responsibilities
• Provide technical support, repair, installation, and commissioning of scientific instrumentation
• Work closely with customers to understand their needs and provide tailored solutions
• Maintain accurate records and document preparation
• Issue certificates as necessary
• Develop and maintain a good relationship with all customers
• Assist with demonstrations and emergency assistance to customers
Requirements
• Strong background in science or engineering
• Excellent problem-solving skills and ability to work independently
• Excellent communication skills, both written and verbal
• Ability to work collaboratively as part of a team
• Full clean driving license
• Flexibility to travel and work away from home when required
Benefits
We offer a competitive salary and bonus structure, fully expensed company vehicle, lunch allowance, employee assistance program, pension, life assurance, and income protection. You will also receive educational assistance, HC21 training academy, enhanced annual and life leave, employee engagement initiatives, and a dedicated internal employee communication platform.
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