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Store Operations Manager
2 weeks ago
This is a leadership position that oversees the daily operations of a retail store.
The successful candidate will be responsible for coaching, training and leading a team of retail professionals to deliver high levels of customer service and achieve sales targets.
Key Responsibilities- Manage a team of retail professionals to ensure exceptional customer experience and meet sales targets.
- Develop and implement strategies to drive sales growth and improve operational efficiency.
- Recruit, train and develop team members to enhance their skills and abilities.
- Monitor and maintain store standards aligned with health and safety procedures.
- Lead by example and demonstrate strong leadership skills to motivate and inspire team members.
A typical day in this role includes:
- Coaching, training and developing team members.
- Championing a world-class customer experience.
- Managing store standards and ensuring compliance with health and safety procedures.
- Merchandising the store and preparing food and beverages.
- Cleaning throughout the store and performing general administration tasks.
- Generating sales leads for the fuel card team.
- Minimum 2 years' retail management experience.
- Strong leadership skills and ability to motivate and inspire team members.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work a variety of shifts including evenings and weekends.
This role offers a competitive salary and benefits package including opportunities for career development and growth.