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Financial Services Specialist
3 weeks ago
Job Title: Financial Services Specialist
About the RoleThis is a 12 month fixed term contract opportunity to support day-to-day loan operations, engage with members and ensure the smooth and efficient handling of loan applications from initial query to underwriting.
Key Responsibilities:- Loan Approval and Administration:
- Work with the Credit Officer or as delegated to implement lending policy efficiently and effectively.
- Deal with members in a confidential, discreet and sensitive manner, exercising judgement and care in the approval and recommendation of loans.
- Provide expert, tailored lending advice based on each member's needs.
- Act as the first point of contact for loan queries; take and assess loan applications across the full range of loan products.
- Conduct thorough financial assessments to determine suitable options.
- Maintain CRM records and manage pipeline activity efficiently.
- Deal with other member queries as they arise.
- Maintain fast turnaround times while ensuring compliance with AML and lending policies.
- Collaborate with marketing and business development to enhance member offerings.
- Other:
- Perform duties delegated by Management or Supervisory staff from time to time.
We're looking for a detail-oriented and motivated individual who possesses excellent communication skills. Key qualifications include:
- Financial Services Knowledge:
- Familiarity with credit union lending policies and procedures.
- Interpersonal Skills:
- Able to work with members in a confidential and sensitive manner.
- Technical Skills:
- Proficient in CRM software and able to maintain accurate records.
We offer a competitive salary and benefits package, including:
- Professional Development Opportunities:
- Ongoing training and support to help you grow in your role.
- Work-Life Balance:
- A supportive and flexible work environment that allows you to balance your personal and professional life.
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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