Content Review Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeContentReview Full time

We are seeking a Content Review Specialist to join our team.

The primary responsibility of this role will be to investigate and resolve reported issues, such as requests for account support or potentially abusive content.

Additionally, the successful candidate will be responsible for enforcing clients' Terms of Use by carefully monitoring reports of abuse on the site.

To excel in this position, you should have a strong understanding of market-specific knowledge and insights, as well as the ability to gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.

Key Responsibilities:
  • Investigate and resolve reported issues
  • Enforce clients' Terms of Use
  • Gather and analyze data to improve user experience

You will be working in a pressured and fast-paced environment, so strong personal resilience is essential.

Requirements:
  • Fluent Swedish language skills (C1-C2)
  • Advanced level of English (C1)
  • Strong interpersonal skills and verbal communication skills
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritize, solve problems, and work as part of a team
Benefits:
  • Competitive salary
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's Wellness Programme
Working Hours:

Monday to Friday, occasionally weekends and bank holidays. No shift rotations.

Location:

Dublin 18, Sandyford, Dublin South

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