
Customer Service Associate
6 days ago
This role is fundamental to our shopping experience. As a dedicated team member, you will be responsible for supporting store teams through morning stock replenishment, maintaining a clean and tidy sales floor, and ensuring the workplace is safe for colleagues and customers.
Core Responsibilities:- Deliver exceptional customer service by interacting with colleagues in a helpful and friendly manner
- Display products in-store to create visually appealing displays
- Unload stock and deliveries efficiently and on time
- Perform other duties as required to support the store team
- Adhere to safety procedures and policies at all times
- Able to work part-time, 5 days a week, including evenings and weekends
- Passionate about working in a fast-paced retail environment with a strong team dynamic
- Previous retail experience is beneficial but not essential
- Ability to work flexibly with enthusiasm and a positive attitude
- Fluent English language skills are required
- Company Pension Scheme for all employees
- Colleague Discount: Up to 35% off in-store purchases
- Maternity Leave: Up to 20 weeks paid maternity leave
- Paternity Leave: Up to 2 weeks paid paternity leave
- Fertility Leave: Up to 5 days paid per year
- Cycle to Work & Tax-Saver Schemes
- Discounted Health Insurance
- Bonus Scheme
- Sick Pay Scheme
- Parental Leave
- Flexible Annual Leave: Purchase up to 2 weeks additional leave per year
- Paid Charity Leave: Make a positive impact with two paid days for charity work
- Service Days: Increased annual leave entitlements linked to service
- Earlypay: Draw-down a portion of your earned wages early if needed
- Flexiwage: Choose how you budget and manage your pay frequency
- Savings Club
- Educational Assistance
- Wellness Initiatives
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