
Retail Store Operations Manager
2 days ago
We are seeking a highly motivated and experienced Store Operations Manager to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service, managing store operations, and leading a high-performing team.
- Job Summary:
- The Store Operations Manager plays a critical role in achieving high standards in our stores. They lead by example, embracing our entrepreneurial spirit and inspiring their teams through their passion and belief in our brands.
- Key Responsibilities:
- Ensure the efficient running of the shop floor, delivering customer service, sales and profit.
- Support the management team, manage personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Communicate marketing and sales promotions clearly to staff.
- Drive shop floor sales, motivate the team to achieve targets while offering customers an exemplary store journey.
- Foster a positive store experience by treating all customers and colleagues fairly and consistently.
- Support the team in delivering the business strategy, ensure everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
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Retail Store Manager
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