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Cybersecurity Specialist
1 week ago
About SonicWall
SonicWall offers cutting-edge cybersecurity solutions for businesses, empowering them to protect themselves against the ever-evolving threat landscape.
As a Cybersecurity Specialist at SonicWall, you will be responsible for providing expert-level technical support to our customers, assisting with product deployments, and collaborating with our engineering team to resolve complex issues.
Key Responsibilities
- Deliver exceptional technical support to customers via multiple channels.
- Collaborate with the engineering team to develop and implement solutions to complex technical issues.
- Stay up-to-date with industry trends and emerging threats to provide informed guidance to customers.
- Work closely with cross-functional teams to ensure seamless delivery of services.
- Proactively communicate with customers to ensure timely resolution of issues.
Requirements
- Bachelor's degree in Computer Science or related field.
- 2-4 years of experience in networking and network security support.
- Excellent understanding of security fundamentals, LAN/WAN topologies, and network protocols.
