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Customer Service Coordinator

7 days ago

Maynooth, Co Kildare, Ireland Reed Global Full time
Job Summary

We are seeking a Customer Service Coordinator to join our Kildare-based team. This is an excellent opportunity for a highly organized and motivated individual to provide exceptional customer service and support the efficient operation of our office.

Key Duties and Responsibilities
  • Providing a warm welcome to clients and visitors, maintaining a professional atmosphere.
  • Managing the flow of mail, faxes, and deliveries, directing them to the relevant solicitors.
  • Scheduling and confirming appointments, ensuring effective communication with clients and staff.
  • Processing payments, issuing receipts as necessary, and maintaining accurate records.
  • Preparing meeting facilities, arranging refreshments if required, and ensuring seamless event execution.
Requirements and Qualifications
  • Proven experience in a reception or customer-facing role.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to work independently and as part of a dynamic team.
  • Familiarity with Keyhouse and proficiency in using software applications.
Benefits

A negotiable salary package will be offered to the successful candidate.