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Cloud Support Engineer

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

A day in the life of a Cloud Support Engineer is dynamic and challenging, where you will act as the 'Cloud Ambassador' across all cloud products.

Our team interacts with leading companies and believes that world-class support is critical to customer success. We partner with global customers building mission-critical applications on top of AWS services.

BASIC QUALIFICATIONS
  • Fluency in French
  • Bachelor's degree or experience in a Technical Customer Service role
  • Monitoring and/or Troubleshooting of: OS Administration (Linux/Windows), Network Essentials (TCP/IP) and knowledge of Internet Fundamentals
  • Experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
PREFERRED QUALIFICATIONS
  • Experience in Cloud computing (AWS, Azure, OpenStack).
  • Experience with System Administration
  • Experience with Network troubleshooting tools
  • Experience with Cloud services/Cloud deployments.