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Temporary Support Professional

3 weeks ago

Dublin, Dublin City, Ireland beBeeCustomerCare Full time €28,000 - €40,000
Job Opportunity

We are seeking a highly skilled and experienced Support Officer for a temporary contract. This role may be extended depending on the client's needs.

Key Responsibilities:
  • Provide exceptional customer service through ticket handling, calls, and emails.
  • Process applications and requests on behalf of the customer.
  • Grant access to systems for new users.
  • Update and provide reports to internal management and the customer.
  • Process registrations.
  • Set up new customers and ensure all documentation is in order.
  • General administration, including updating files and procedures.
  • Update invoicing records and allocate costings.

Requirements:

  • At least 1-2 years' experience in administration, ideally with a customer care background.
  • Knowledge of SharePoint and Dynamics.
  • Previous use with CRM systems.
  • Knowledge of Excel.
  • Excellent attention to detail.
  • Great team player.
  • Excellent communication skills.