Network Security Analyst

Protect Cyber Threats

eSentire protects critical data and applications of 2000+ organizations in 80+ countries across 35 industries from known and unknown cyber threats. We deliver comprehensive security services to customers worldwide on a 24x7 basis utilizing best-in-class tooling from both external vendors and internally developed technologies.

The Global Security Operations Centre (GSOC) is central to our Service Delivery Organization with a growing team of over 100 passionate members across two SOC locations. We are trusted by over 1500 organizations globally to detect and respond to cyber threats and protect them from business disruption.

Our team operates on static and predictable shifts offering a healthy work-life balance. We provide resources to develop and grow careers, employee development wellbeing and mental health being top priorities.

The successful candidate will perform Tier I security analysis tasks across network and endpoint security in a fast-paced dynamic environment.

• Analyze incoming security signals in real time with a balance of accuracy and speed using forensic tools.
• Apply investigative tools techniques and procedures TTPs use understanding of security threats associated with incoming signals and follow defined runbooks to determine and execute relevant actions.
• Perform allowlisting filtering of false positive signals.
• For confirmed true positive signals alert clients using defined templates and escalate high priority alerts to clients by phone.
• Block malicious network traffic isolate infected hosts on customer networks.
• Add malicious IOCs to our Global Denylist for all customers where appropriate.
• Complete basic-intermediate client support requests queries assigned by operations lead. Work directly with clients via email/phone as needed to complete these tasks.
• Handle service administration troubleshooting tasks.

• Relevant degree in Computer Science IT Security IT Management IT Support or related discipline or up to 3 years equivalent experience. Degree course or industry experience must include a strong focus on networking and security.
• Keen interest in Cyber Security with foundational knowledge of network and endpoint security technologies including Intrusion Detection Systems IDS Snort/Suricata Packet Capture PCAP Analysis using Wireshark Windows system internals basic knowledge of PowerShell Linux Kernel and basic scripting Bash/Python knowledge.
• Analytical mind with strong attention to detail and commitment to quality of service.
• Strong customer-facing written and verbal communication skills with ability to effectively communicate complex security concepts with end customers.
• Natural ability to thrive in fast-paced time-sensitive environment.
• Ability to work in operational shift-based environment with flexible working hours to include evenings and weekends.

Benefits

We believe in rewarding performance and providing comprehensive benefits tailored to support your wellbeing. Our package includes comprehensive health benefits flexible vacation plan and participation in our company-wide equity program allowing you to share in the success and growth of our organization.

Achieve Balance and Growth

We value diversity operating with mutual respect and consideration in an environment that fosters inclusivity for all. We believe that a variety of perspectives backgrounds and experiences make us stronger if youre enthusiastic about this opportunity but dont meet every qualification we encourage you to apply anyway. It takes a diverse set of thoughts cultures backgrounds and perspectives to be a true market leader.

Protect Your Career

Accommodation needs will be addressed upon request. Your talents and unique perspectives are valued and we look forward to the opportunity to work together to build a more inclusive future.