Healthcare Product Advisor

2 weeks ago

Limerick, Limerick, Ireland beBeeCustomer Full time €35,000 - €40,000

We are currently seeking a highly skilled professional to fill the role of Pharmacy Healthcare Advisor. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and providing expert medical care advice.

Job Description

The successful candidate will be responsible for providing product information and advice to customers across all product ranges in the pharmacy. They will also be expected to maintain the standard of category management and merchandising within the pharmacy, as directed by the Managing Pharmacist and in line with company standards.

Duties and Responsibilities
  • To provide product information and advice to customers on all product ranges available in the pharmacy
  • To maintain good stock control, including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that delivery details are correct as set down by the Managing Pharmacist
  • To deliver professional and efficient customer service at all times, enhancing the relationship with pharmacy customers
  • To work effectively as part of the pharmacy team, being flexible and adaptable, assisting in all areas of the pharmacy operation as required by the Managing Pharmacist
  • To maintain cooperative and professional working relationships with colleagues at all times
Required Skills and Qualifications

The ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to use discretion when addressing customer queries. They should also be able to treat customer/patient information confidentially and have good attention to detail.

  • 1 year experience in pharmacy/retail/hospitality is preferable
  • Cashier experience is an advantage
  • Basic IT skills are an advantage
Benefits

This role requires a high level of proactivity and an ability to work on own initiative. The successful candidate will also have the opportunity to participate in training and development programmes provided by the pharmacy and be proactive in developing the job function.

Teamwork

The successful candidate will be expected to work effectively as part of the pharmacy team, being flexible and adaptable, assisting in all areas of the pharmacy operation as required by the Managing Pharmacist.

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