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Enterprise Application Upgrade Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeUpgrade Full time
Job Title: Enterprise Application Upgrade Specialist

We are seeking a seasoned expert to lead the planning, execution, and support of upgrades for our enterprise application. This role is critical in ensuring the availability, security, and performance of the application by implementing timely updates and smooth version transitions.

  • Key Responsibilities:
  • Plan, test, and implement upgrades across environments (Dev, QA, Prod).
  • Coordinate with stakeholders to determine upgrade timelines, impact assessments, and rollback strategies.
  • Review release notes, assess compatibility and dependencies with OS, databases, and plugins.
  • Perform pre-upgrade backups, data integrity checks, and configuration exports to safeguard against data loss.
  • Install and validate new versions or patches, ensuring minimal service disruption.
  • Troubleshoot and resolve post-upgrade issues, including performance anomalies and plugin reconfigurations.
  • Maintain upgrade documentation, including version history, system configurations, and change logs.
  • Work with technical support teams to resolve issues related to the upgrade.
  • Automate upgrade tasks where applicable using scripts.
  • Provide training and handover documentation to support staff post-upgrade.
  • Collaborate with InfoSec teams to ensure the upgraded version meets security and compliance standards.
Required Skills and Qualifications:

The ideal candidate will have 5+ years of experience with enterprise application administration or upgrades, preferably in AppMan upgrade in the past. They should have hands-on experience with ManageEngine Applications Manager, including version migration and configuration.

Solid understanding of infrastructure components such as Windows/Linux servers, PostgreSQL/MSSQL, SNMP, WMI is required. Ability to perform root cause analysis and resolve complex application-level issues is essential.

Excellent communication skills for cross-functional coordination are necessary for success in this role.