Sales Growth Representative

23 hours ago

Cork, Cork, Ireland beBeeAccount Full time €60,000 - €80,000

Malwarebytes is a leader in cyberprotection, providing device protection, privacy, and prevention solutions. Founded in 2008, the company has grown beyond malware remediation to ensuring cybersecurity for everyone.

We are seeking an energetic, motivated, and articulate team player who can support our partners. This person should be located in Cork, Ireland, and have experience in looking after customers.

The Account Manager focuses on renewal opportunities to promote business and externally with the partner community. They will effectively manage customer relationships and drive new business in prospective accounts.

This position involves retaining existing business customers while upselling additional layers of protection, increasing term length, and license coverage. The ideal candidate will have direct sales experience with selling high-tech software or hardware.

Key Responsibilities:

  • Own overall relationship with territory assigned partners
  • Grow accounts and hold territory new business quota with small team
  • Identify and/or develop upsell and xsell opportunities
  • Establish a trusted/strategic advisor relationship with each assigned partner
  • Develop, prepare, and nurture customers for advocacy
  • Work with partners to establish critical goals and aid the customer in achieving their goals
  • Respond to and resolve inbound support issues regarding product renewal, product change
  • Advocate partners needs/issues cross-departmentally
  • Execute on new business KPIs, quotas, and territory assignments

Requirements:

  • 3+ years' experience (SaaS preferred) in a previous Customer Success or Account Management role
  • Startup DNA: A quick learner and fast on their feet, highly collaborative, always interested in learning
  • Demonstrated success in demanding high stress environments
  • Proven ability to continually exceed established goals in a fast-paced, high-growth company
  • Thrives in a multi-tasking rich environment and can adjust priorities on-the-fly
  • Experience with
  • Impeccable written and verbal communication skills
  • Strong team player but still a self-starter
  • Detail oriented and analytical
  • Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention
  • Proven ability to drive continuous value of our product(s)
  • Familiarity working with larger clients
  • Fluent in English and French

Benefits:

  • An opportunity to do something great for yourself and the world
  • A great work environment that supports growth, development, and having fun

What You'll Do:

This is a unique opportunity to join a dynamic team and make a real impact. If you're passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you.

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