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Account Growth Specialist

1 week ago

Cork, Cork, Ireland One Identity, LLC Full time

We are looking for an Account Growth Specialist to join our Customer Success Organization at One Identity, LLC. In this role, you will be responsible for driving customer engagement and growth through successful relationship management. Your primary goal will be to maintain ongoing customer relationships, implement success programs, and contribute to sales and onboarding efforts.

As an Account Growth Specialist, you will work closely with cross-functional teams to identify and prioritize customer opportunities for growth. You will develop and execute customer success plans that align with customers' business goals and objectives, which may involve conducting or facilitating training sessions and webinars to educate customers on the features and benefits of our products.

You will also be responsible for providing exceptional customer service, responding promptly to customer inquiries, and resolving any issues that may arise. To succeed in this role, you will need to have excellent communication skills, be highly organized, and be detail-oriented.

Responsibilities:
  • Maintain ongoing customer relationships
  • Implement success programs
  • Contribute to sales and onboarding efforts
  • Develop and execute customer success plans
  • Drive customer engagement and growth