Implementation Specialist Professional

5 days ago


Dublin, Dublin City, Ireland acre security Full time

acre security is looking for a highly motivated Hybrid Technical Support & Implementation Specialist to join our Software Delivery team. In this role, you will:

Technical Support & Product Expertise

  • Serve as a product expert, offering in-depth technical knowledge and troubleshooting support to the projects team.
  • Provide Tier 2/3 technical support, addressing escalated customer issues and collaborating with development teams.

Project System Implementation & Deployment

  • Lead or support the implementation of new visitor management systems, ensuring smooth deployment and configuration.

Kiosk Hardware Setup & Maintenance

  • Oversee the installation and setup of visitor management kiosks in various locations.

The ideal candidate will have proven experience in technical support, system implementation, and software deployment, with a strong understanding of hardware setup and troubleshooting, APIs, and third-party software integration.



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