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The Operations Team at CBTax Limited is the backbone of our daily operations, ensuring seamless resource management and cross-departmental support. This role plays a vital part in optimising workflows, maintaining efficiency, and fostering a productive work environment.
About the RoleAs an experienced office administrator, you will oversee and optimise office operations, ensuring a well-organised, efficient, and professional environment. You will serve as the primary point of contact for visitors, clients, and external stakeholders, providing a welcoming and professional presence.
- Oversee and optimise office operations to ensure a well-organised, efficient, and professional environment.
- Serve as the primary point of contact for visitors, clients, and external stakeholders.
- Manage incoming communications, including phone calls and emails, ensuring timely and effective responses.
- Provide administrative support to various teams, including data entry, document preparation, and coordination of resources.
- Assist in managing office resources, including supply inventory, ordering equipment, and ensuring office facilities are fully operational.
- Support new employee onboarding, including workspace setup, orientation coordination, and training material preparation.
- Assist with special projects and operational initiatives, providing key administrative support to leadership and project teams.
- Identify and implement office process improvements, enhancing efficiency and workflow effectiveness.
We're seeking someone with experience in office coordination, administration, or operations, ideally in a fast-paced environment. Strong organisational and multitasking skills, with exceptional attention to detail, are essential. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software is also required.
You must have excellent written and verbal communication skills, with a strong customer service mindset. Ability to work effectively both independently and as part of a team, with strong problem-solving skills, is also necessary.