Patient Care Coordinator

2 weeks ago


Dublin, Dublin City, Ireland Cpl Resources - Healthcare Full time

About Our Job

We are seeking a highly motivated Patient Care Coordinator to join our dental practice in Dublin. As a key member of our team, you will be responsible for coordinating patient care and contributing to the overall success of our practice.

Key Responsibilities

  • Manage patient communication, provide information and reassurance, and handle patient complaints in line with company guidelines.
  • Assist clinicians by sending prescriptions, referral letters, x-rays, etc.
  • Perform local administration tasks such as filing, scanning, lodgements, postage, etc.
  • Manage payor claims for GMS, PRSI, VHI, DeCare, eligibility checking, and accuracy of claim forms.
  • Track and reconcile payments.
  • Run daily, weekly, and monthly reports from Exact.
  • Complete various spreadsheets for accounts purposes (cash sheet, trackers, etc).

Requirements

  • Leaving Certificate or equivalent qualification.
  • Fluent written and oral English skills.
  • Experience as a dental nurse in a patient-focused industry (desirable).
  • Familiarity with reporting & statistical compilation (desirable).


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