Infrastructure Program Manager

2 days ago


Dublin, Dublin City, Ireland Stripe Full time

At Stripe, we're building a financial infrastructure platform for businesses. Our mission is to increase the GDP of the internet by providing efficient and optimized infrastructure for secure, reliable, and differentiated products.

About the Role

You will play a key role in helping onboard engineers to Stripe's infrastructure team. We run in-person onboarding sessions for new hires worldwide, and it's crucial that we have the right facilitators for the classes, high-quality curriculum, and a robust process to collect and manage feedback.

Responsibilities
  • Work with Engineering Managers and Technical Program Managers to enable robust onboarding classes every 2 weeks year-round.
  • Develop and implement program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
  • Coordinate in-person classes every 2 weeks in our Dublin office and support Stripes coordinating classes in San Francisco and Bangalore.
  • Support and grow a pool of facilitators for classes by adding new Stripes over time, providing basic training and feedback, and being the go-to contact for Engineering facilitators worldwide.
Requirements
  • 2+ years of software engineering, systems engineering, or program management experience.
  • Excellent analytical skills; ability to digest complex information, distill it, and make recommendations and proposals.
  • Strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.


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