Cloud Operations Lead

1 week ago


Dublin, Dublin City, Ireland Amazon Full time

At Amazon, we are seeking an experienced Systems Engineer to join our team as part of the AWS Managed Operations initiative. As a key member of this project, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services exclusively for EU customers.

Your responsibilities will encompass overseeing the launch of the European Sovereign Cloud (ESC) in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. To achieve this, you will be responsible for reviewing the operational health of services, identifying anomalies, and implementing changes following a change management process.

In addition to your technical expertise, you will also participate in an on-call rotation to resolve incidents occurring out-of-hours. You will work closely with cross-functional teams to drive strategic efforts and collaborate with technology leaders to enhance day-to-day operations.

We are looking for a skilled professional with a strong background in cloud operations, who can lead strategic team efforts and drive innovation. If you are an experienced engineer ready for a challenging opportunity, we invite you to apply.

BASIC QUALIFICATIONS

  • Experience supporting cloud systems or other services
  • Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
  • Proficient executing standard operating procedures and following operational best practices

PREFERRED QUALIFICATIONS

  • Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members
  • Experience performance tuning software applications and optimizing fleet utilization
  • Experience with Infrastructure as Code


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